Council apologises for council tax bill blunder
THE Devon council which last week hit the headlines for its plans to ban apostrophes from street signs has had to re-print and re-issue tens of thousands of council tax demands after sending out bills to residents which contained incorrect figures.
It is believed in excess of 35,000 bills may have been sent out across Mid Devon which demanded up to £5 more than should have been requested. The mistake has affected bills in all but a handful of parishes across Mid Devon. Council tax bills began landing on doormats earlier this week and contained a miscalculation of the 'parish precept' part of the bill which suggested these authorities had levied double digit increases when some had in fact frozen their precept.
Those people living in the parishes of Brushford, Clannaborough, Loxbeare, Eggesford, Kennerleigh, Stockleigh English, Stockleigh Pomeroy and Upton Hellions are not affected say the council, However, all other council taxpayers living in other parishes will have received bills that are between £2 and £5 bigger than they should be and the council say they should await a new bill with an amended lower amount.
Head of financial services at Mid Devon District Council, Andrew Jarrett said: "On behalf of the Council I would like to sincerely apologise for our mistake and for any confusion caused. As soon as this error was spotted we acted quickly to let people know and to sort out the problem."
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The council says wherever residents live, they should continue to make payments in the normal way. Once the correct bills have been issued, any future payments made will be adjusted downwards so that the correct total amount is paid over the course of the year.
Mid Devon District Council is the second council in the county to apologise for sending out incorrect council tax bills after Torridge admitted yesterday it too had mistakenly send out bills which were too high.