Inspectors visit Plymouth care home after concerns are raised
HEALTH watchdog officials have inspected a city care home following what one councillor described as "a totally unacceptable situation".
Inspectors from the Care Quality Commission (CQC) descended on Vicarage Residential Home, on Honicknowle Lane, at the start of the month in response to concerns raised.
The Pennycross care home, owned and run by Dr Gregory Pepper, was inspected a few months ago, in March, and was found to be meeting all standards.
But the CQC said it had received information that had led them to carry out another inspection.
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A spokesperson for the independent health watchdog said: "We have recently inspected the Vicarage Residential Home in Plymouth, in response to information that was brought to our attention.
"Our inspectors visited on three days earlier this month, and, as is usual, we have discussed our preliminary findings with the care home.
"We will be publishing a full report of that inspection and in the meantime we will continue to liaise closely with Plymouth City Council to ensure that people are being looked after properly."
And while the CQC said it could not yet reveal what the concerns raised were, one city councillor said a "totally unacceptable" situation had been discovered.
Councillor Sue McDonald, cabinet member for public health and adult social care, said: "I want to be absolutely clear again, we will not tolerate any care home that falls short of the standards we expect for citizens in Plymouth.
"When a totally unacceptable situation was discovered, the Care Quality Commission was immediately informed and advice given.
"The safety and wellbeing of residents is of paramount importance to us and all residents have been visited.
"We are supporting the home to make sure standards are now being met and are sustained, we are visiting daily and monitoring progress.
"If any families or staff are concerned they can of course contact the council on 668000 and they can speak to trained staff."
Dr Pepper said it was not appropriate to comment at this time. The CQC report is due out next month.