Investor in People award for Citybus
PLYMOUTH Citybus has been awarded the Investor in People (IiP) accreditation to recognise its commitment to improving business through its people.
The company is the second of parent firm Go-Ahead's bus businesses to be awarded IiP.
-
Cllr Mark Coker presents Plymouth Citybus MD Richard Stevens and staff with an Investor in People award
Plymouth Citybus' managing director Richard Stevens said: "Being awarded the IiP accreditation is a testament to the hard work and professionalism of our 450 staff, from the drivers on the front line to the engineering staff making sure the buses are on the road safely.
"I am proud of them and their commitment to improving bus travel in Plymouth."
Business Cards From Only £10.95 Delivered www.myprint-247.co.uk
View detailsOur heavyweight cards have FREE UV silk coating, FREE next day delivery & VAT included. Choose from 1000's of pre-designed templates or upload your own artwork. Orders dispatched within 24hrs.
Terms: Visit our site for more products: Business Cards, Compliment Slips, Letterheads, Leaflets, Postcards, Posters & much more. All items are free next day delivery. www.myprint-247.co.uk
Contact: 01858 468192
Valid until: Sunday, May 26 2013
David Brown, Go-Ahead group chief executive, said gaining the IiP accreditation was a credit to everyone in the company.
"Plymouth Citybus joins Go North East and our three rail companies in achieving IiP and all our businesses are committed to developing their staff," he said. To achieve accreditation, Plymouth Citybus was scrutinised by IiP assessors who reviewed every aspect of how the business operates including its approach to customer service. Employees were interviewed including drivers, engineers, cleaners, administrators and managers. Customers were also consulted.
Mr Stevens said: "The assessors were particularly impressed by the positive attitudes of our staff and by the fact that we aim to keep them fully engaged on topics including customer services, recognition, leadership capability and opportunities for personal growth and development."
Cllr Mark Coker, Plymouth City Council's Cabinet member for transport, said: "Achieving IiP is a great step for Citybus in delivering an even better customer-facing workforce, which can only be a great thing for passengers."
Comments
by M_G_M
Friday, December 14 2012, 11:42AM
“Good to see THE DRIVER TRAINING TEAM in the picture. Well done everyone !!!
To those who say it's a waste of time award or it's a false story I say why, and how do you know?
You Guys need to get facts right before sounding off. These awards don't come easily, the company (The Staff) would have had some proving to do and though the award may not mean a lot to some from an industry point of view it matters
Those involved will have worked hard for the award that includes Drivers and support staff and all I can say is well done everyone and very happy Christmas and better new year to all at Plymouth Citybus”
by Hearald
Friday, December 14 2012, 11:13AM
“where does the money come from to run this waste of time award?”
by justright
Friday, December 14 2012, 9:43AM
“bit of a lie going on here as the never got back to me after i put in a application for a job, not even a simple email , so this is a false story”