EXCLUSIVE: Private data of children is lost

Trusted article source icon
Monday, September 08, 2008
Profile image for This is Cornwall

This is Cornwall

HIGHLY sensitive and personal information relating to children with special needs has been left at a petrol station.

A member of the public found the information, stored on a computer memory stick, on the floor of a service station on the A303 in Somerset.

  1. <P>Susan Howard with the memory stick &#8211; its detailed information of special needs children can be accessed on a home computer (inset)</P>

    Susan Howard with the memory stick – its detailed information of special needs children can be accessed on a home computer (inset)

The highly confidential data gives names and dates of birth for children and a description of their behavioural problems.

The information, contained in an electronic folder headed Annual Reviews, tells how one boy has a tendency towards "inappropriate physical behaviour with another person".

SPECIAL LUNCH AND DINNER MENU

Zucca Restaurant

View details

Print voucher

From Monday to Friday,
Come and enjoy our special menu at £12 per person for 3 course-meal.

Terms: Not in conjunction with any other offers.
From Monday to Friday for lunch and dinner.
Subject to availability.

Contact: 01752 424381

Valid until: Wednesday, July 31 2013

A Westcountry grandmother was horrified after finding the information available on the memory stick and contacted the WMN.

Susan Howard, from North Tawton, near Okehampton, Devon, said: "I'm shocked to the core. I have details of 10 children on here.

"The first page tells me a boy's name and the name of his mother and says that he has Asperger's Syndrome. It tells me that he is in Year 8 and the name of his class."

The memory stick also holds a form template entitled "Statement of Special Educational Needs".

The stick was found several weeks ago at Podimore Service Station, near Yeovil, and passed on to Mrs Howard by another member of her family who does not have a computer.

Mrs Howard said: "For another boy, it tells me he has trouble controlling his temper and that he has to avoid inappropriate physical contact with other people."

Mrs Howard has a disabled daughter herself and thinks this kind of information could be dangerous if it fell into the wrong hands.

She said: "I dread to think what some people might do with that knowledge.

"If I thought that someone had picked up information like that about my daughter, I would be devastated."

The memory stick is about two-and-a-half inches long with a pen clip on the end of it.

Mrs Howard said she felt sympathy for whoever had lost the stick.

"It's so easy to lose. I would love to find out who this belongs to – they must be devastated."

Mrs Howard added that she was amazed the information on the stick was not encrypted in any way and she was easily able to open it as a Microsoft Word document.

She has now handed the memory stick to the police.

A Devon and Cornwall Police said the stick would be analysed by its hi-tech crime unit, which would try to find out where it had come from.

Inspector Sean Pepper said: "The first thing is to see where it has come from and then we will liaise with that individual or organisation to address the issue."

Devon MP Geoffrey Cox, who has a particular political interest in the provision of special needs education, said he was "extremely concerned" to hear about the find.

"That's going to cause immense distress. It's highly confidential information that should never be released. It's clearly extremely concerning to hear it's been picked up at a petrol station."

Mr Cox, Conservative MP for Torridge and West Devon, said matters relating to special needs children were particularly sensitive as they were especially vulnerable. "I very much hope the police will get to the bottom of where this has come from because whoever it is clearly needs to clean up their act."

The apparent security breach is the latest in a series of incidents nationwide where confidential information has been found by members of the public.

In January, bank details and other personal information were found scattered on a roundabout near Exeter Airport. Later the same month, a military laptop containing the personal details of 600,000 people was stolen from a car in Birmingham.

And last year, there was an outcry after HM Revenue and Customs lost the details of 25 million child benefit claimants held on two computer discs.

Mr Cox said: "These incidents are happening more and more, showing that Government organisations and local government organisations need to have very firm and clear rules about when information can be taken out of the office."

0
Tweet this article
Report

Comments

  • Profile image for This is Cornwall

    by Stan Still, UK

    Tuesday, September 09 2008, 9:58AM

    “What else do people expect under NuLabour, they are an incompetent shower who should be kicked out sooner rather than later.”

  • Profile image for This is Cornwall

    by Eddie, Camelford

    Monday, September 08 2008, 1:44PM

    “I think maybe the point everyone is either trying to make or missing - depending on which side of the divide you sit - is we need accountability. Yes, a simple loss. However, if the information is sensitive, we should have trustworthy and sensible people in these positions of trust who know exactly how to look after and secure such information. Briefcases, secure "purses" etc. This loss implies that it was carried around loose; in a pocket maybe. The act of negligent loss is the criminal aspect - not the carrying it around, nor indeed the contents.”

  • Profile image for This is Cornwall

    by Gaffer, Saltash

    Monday, September 08 2008, 12:54PM

    “"the stick was found several weeks ago". Took a long time to get it to the Police!. Some people are indeed very curioius.”

  • Profile image for This is Cornwall

    by tim, East Devon

    Monday, September 08 2008, 12:02PM

    “" but why does she wish to know who the person is?" Mary, I read it in the context of her wishing to know to return it to the loser but, as she cannot do so, then she has subsequently handed it to the police to try and trace the owner. They don't just deal with crime John Bailey and as far as I know no crime is likely to have been committed.
    Both commentators assume that she read the entire contents, that may be so but it is not unreasonable to have had a good read to determine the nature of what was on there.
    Note she did not hand it over to the Press!!
    It is perhaps time that those who commit data security breaches are held personably responsible- though personal responsibility as in Health and Safety has caused enourmous unnecessary problems!”

  • Profile image for This is Cornwall

    by John Bailey, South Carolina

    Monday, September 08 2008, 11:34AM

    “Wow !! Such a terrible crime , Police High Tech. Crime Unit ? I see the only crime is someboby dropped something , and if this lady is so shocked,why did she carry on reading such shocking information?”

  • Profile image for This is Cornwall

    by Mary, barnstaple

    Monday, September 08 2008, 10:54AM

    “There are times in our working lives when we have to take our work home.
    I understand Mrs Howard's concerns that such sensitive and confidential information can be 'lost', presumably by human error, and the lack of security measures by the institution for safeguarding information. It is high time the Data Protection Act is extended to prevent the use of portable storage devices in such a way.
    However, Mrs Howard's actions only compound the problem. A member of the public has seen it fit to read the data on the memory stick, and reveal the sensitve information to the press before handing it in to the police. I can only assume that she looked at the data to satisfy her own curiosity. In the light of her actions, she proves the point - yes the information has fallen into the wrong hands! To a degree, the knowledge has been publicised. Yes, the person who has lost the information probably is devasted, and wishes they could turn the clock back, but why does she wish to know who the person is? To gain further knowledge?
    Some years ago, I found a wallet in a public telephone box. I took it straight to the police station a short walk away. It was only when the police officer who took my details opened the wallet in my presence ,to confirm with me what i had found for the records that I became aware of the large amount of cash and numerous credit cards it contained. I would like to think that if someone found a personal item of mine, they would also take it to the police station without question.”

        Your comments awaiting moderation

        Be the first to comment

        max 4000 characters
         
         
         
         
         
         

        Tell us about your area

        Got some interesting news? Write about it and let your whole community know.

          Write an article