Rural mobile phone users urged to turn detective over poor reception
A campaign which urges rural dwellers to turn detective on their mobile phone company has got off to a flying start.
The Countryside Alliance launched their bid to gather evidence on the strength of mobile phone signals in rural areas earlier this summer.
Now, nearly 100,000 samples of mobile phone reception are pouring in each day as part of the project to map rural mobile phone signals.
It is hoped the information will confirm what people and businesses based in the countryside already know – that they pay the same tariffs as those in urban areas but for a substantially reduced service.
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The Countryside Alliance says it will use the information to campaign for a change in the law so that people are only charged for the service they receive.
Executive chairman Barney White-Spunner, said it was clear their campaign had struck a cord.
“We are delighted by the fantastic support we are getting for our campaign.
“It is very important that we can prove that some people living in the countryside are not getting a good deal from their phone service providers.
“The rates of phone coverage quoted by phone companies are a best case scenario.
“Once we have the true picture we can lobby Government and the phone companies to improve your phone service.”
And Bill Moore, chief executive officer and president of RootMetrics, a company which measures mobile phone performance, said they were delighted to be on board with the campaign.
“We believe that mobile phone users on the same network and tariff should receive the same level of service and customer experience, regardless of location.”
The Countryside Alliance launched the campaign in June by asking for all smartphone users to download the free RootMetrics app which would send back samples of the mobile phone signal where they are.
It can also determine which phone company provides the best service in a particular area.
Since then the number of samples to the database has increased by 66% and 95,000 new reports are made each day.
The Countryside Alliance said they were searching for evidence to ensure people living in the countryside are not forgotten by mobile phone companies and they benefit from the Government’s £150m mobile phone infrastructure project.