Pressplay Call Centre

Our call centre based in Barnstaple, North Devon provides flexible virtual reception and virtual office solutions. We deliver cost-effective call handling solutions for your business which include inbound order / message taking and outbound telemarketing services.
Our understanding of your business and the marketplace helps us to provide outstanding customer facing services for your business. We can enhance your reputation and help you build & reinforce your brand. With every call and contact that we deal with on your behalf, we can help your business grow and provide you with a fully managed call handling solution tailored to your needs.
Using our experienced telemarketing team, we can help boost your business with an outbound campaign or compliment a current marketing campaign.
How does it work?
Calls are diverted to your Virtual Receptionist whenever it suits you - some or all of the time - when you're in a meeting or away, your line is engaged, or you just need a break.
How do you know enough about my business?
When a call comes in, your details 'pop up' on a screen and your VR answers in your company name knowing all about your business. For extra professionalism, you can add daily updates.
How do I receive messages?
We instantly e-mail you with all the call details, which is great if you are at your desk, but for many, an instant SMS and web-based back- office is equally useful.
How easy is it really?
Very, very easy. We can have you up and running within a day and you will soon wonder how you ever coped without your friendly, professional Virtual Receptionist